The Customer Service Standard, which is the first of five standards in the AODA, is now law. This new piece of legislation states what organizations and institutions in Ontario, including post-secondary institutions, must do to provide their goods and services in ways that are accessible to people with disabilities. This Standard requires the University to provide information to all employees regarding the delivery of service. Information is to include: how to interact and communicate with persons with various types of disabilities, university policies and government legislation concerning people with disabilities, types of assistive devices, information on support people or animals, resources on campus to assist with accommodation needs, and what to do if someone is having difficulty accessing service.

Services d'accessibilité
Édifice Parker, L-210